Small pauses, big impact: how the LISTEN model can transform conversations

Today was a fantastic day to pilot the LISTEN model for pausing and reflecting in conversations at the SDF Festival 2024. I’m pushing for a world that values pausing and reflecting as a revolutionary shift in how we work. Reactive, fast-paced cultures and endless to-do lists with no pausing for…

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Tips for innovating on longer L&D programmes

Tips for innovating on MAC programmes On longer L&D programmes, such as Manager as Coach (MAC), there are a range of ways you can innovate. For example, if you have the capacity, you can factor in a small amount of ‘scaffolding time’ – this is extra structure that enables you to…

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