Quick tips - Emotional Intelligence for Leaders and Managers Emotional Intelligence - popularised by Daniel Goleman - is proven to help your career development, leadership and management skills. In my first EI blog, I’ll help you discover what techniques improve the Self-Awareness aspect of EI. So whether you are looking to shift…
(2 min read) With a coachee’s permission, I recently recorded part of a coaching session and shared it with my supervisor for discussion. It was one of the most important and yet nerve-wracking coaching activities I’ve taken part in! So, here’s some information on why having your supervisor reflect on…
Theory U is a process for innovative change in teams, organisations, and communities. It helps us tackle our toughest unresolved challenges. It offers fantastic insights to leaders too, about how to bring about meaningful change and innovation. A bit about me and TheoryU I have been learning about Theory U since 2015. I had…
I’m interviewing leaders and staff, discovering what has made their teams resilient during this uncertain time that we’ve been through globally. I’ll be presenting some of the information in a workshop at the SDF Festival of Learning later next week. In the meantime, here's some insights on why we need a…
TheoryU is a complete process for innovative change. Andry has been learning about TheoryU since 2015. Learning Journeys are just one of the TheoryU tools. What are Learning Journeys’ for? TheoryU ‘Learning Journeys’ encourage you to move out of your daily routine and allow you to observe more deeply and…
I’m learning about Deborah Tannen’s work. Her research focuses on conversations[1]. On why we understand and often misunderstand each other. Good conversation skills are in my experience, crucial at work. Whether you work on customer service, as an administrator or as a manager using coaching skill. Working on your conversation…
It's supportive conversations and confidential relationships that help you see the links between you and other staff, stakeholders and systems you are connected with. Seeing the interrelationships between all of us. Seeing the impact of your behaviours on others, on teams and on the organisation. It's using that systemic perspective…
Sometimes when at work, we might experience stressful thinking such as: ‘I have to go to this meeting’ or, ‘I have to do this task’. It’s a slightly tough way to think or to motivate ourselves, as it creates inner resentment and stress. Choice-based thinking, like ‘I want to..’ creates freedom and…
You either love team-building events or you hate them. I dislike team away-days that are full of back-to-back speaker presentations. But I’d love to go to a paintball team away day. My favourite team away days are the facilitated ones, where we chat, explore ideas, innovate, and plan our new way forward…
As coaches, we all need to be aware of our own biases and the impact these have. Unnoticed bias can lead to judgement and even discrimination. It’s important we work to reduce and eliminate our biases. That way we can provide a really professional, safe and inclusive service. To all our clients. Mezirow’s…