communication, dialogue, listening


When communication really works, work is a pleasure and relationships really work.  Communication can  be hugely rewarding and also a real challenge. It depends mainly on your skills, attitudes and behaviours. We assist you with every aspect of conversation and confrontation.

On our Handling difficult conversations programme you’ll learn to:

  • Work with the top 7 tools for calm conversations.
  • Explore and learn to handle what makes a conversation challenging for you.
  • Identify your own best style of handling confrontation.
  • Practice how to remain focused and at ease in difficult conversations

We offer a pragmatic Persuasion Skills programme for you, if you want to have impact and get buy in, in conversations and presentations with people at work.