When communication really works, work is a pleasure and relationships really work. Communication can be hugely rewarding and also a real challenge. It depends mainly on your skills, attitudes and behaviours. We assist you with every aspect of conversation and confrontation.
On our Handling difficult conversations programme you’ll learn to:
- Work with the top 7 tools for calm conversations.
- Explore and learn to handle what makes a conversation challenging for you.
- Identify your own best style of handling confrontation.
- Practice how to remain focused and at ease in difficult conversations
We offer a pragmatic Persuasion Skills programme for you, if you want to have impact and get buy in, in conversations and presentations with people at work.